Cone

What I like about it

I tested Cone for about a month after receiving a proposal through the software from my new accountant. I was immediately impressed by its clean interface and the simplicity of the signature process. In my case, this required connecting a credit card via Stripe before being able to click "Accept." As a signer, I found the process straightforward and intuitive, which led me to try it as a customer.

What I don't like about it

Unfortunately, the software is unstable and buggy, with a poor User Experience — something I dare say as an expert in the field. This instability led to being billed by Stripe for their invoicing service, under the assumption that invoices would be sent directly from Cone. I had flagged a customer to be automatically billed on a specific date, but this did not happen despite the Stripe integration. Customer support repeatedly promised fixes with deadlines that were ultimately not met. Overall, my experience was disappointing, and I decided to stop using the software entirely.

Cone is an alternative to

• DocuSign
• Pandadoc
• HelloSign